Shasha Tian

Urban Planner and Research Fellow,
Shanghai Institute of Urban Planning and Design

shashatian2@gmail.com

Understanding Tourist Perceptions of Urban Waterfronts

1. Research Questions

  • How do international tourists perceive waterfront spaces, and what are the specific differences in perception between the Huangpu River and the Suzhou River?
  • How can crowdsourced online travel reviews support evidence-based urban planning and design decisions?

2. Data Source

Data Origin: Online travel reviews scraped from TripAdvisor (covering review contents, country of origin, date of visit, travel type, and ratings). Space Syntax-Based Accessibility Analysis of the Pearl River Delta

Study Area: The Huangpu River corridor and Suzhou River waterfronts in Shanghai, China.

3. Research Route & Methodology

Data Processing Pipeline: Web Scraping (using DrissionPage and lxml) → Translation to Chinese (DeepL API, deep-translator) → Text Cleaning & Segmentation (jieba, stopword filtering) → Word Frequency Analysis & Word Clouds (matplotlib, wordcloud) → Sentiment Analysis (tencentcloud.nlp) → Topic Modeling (gensim LDA) → Keyword Co-occurrence Network Analysis (pyvis.network).

4. Key Results & Insights

Perception Differences: Huangpu River: Mainly visited by high-spending tourist groups (couples and families). Perceived as an iconic landmark representing Shanghai’s modern skyline, light shows, economic prosperity, and urban modernization. Visitors predominantly experience it via night cruise ships. Negative reviews center around river water quality, overcrowding, public safety disorder, and cold climate during winter.
Suzhou River: Primarily attracts explorative visitors (solo travelers). Viewed as a venue to experience the city’s historical, cultural, and local identity. Visitors prefer strolling or cycling along the riverfront promenades. Negative feedback relates to localized water pollution and a limited variety of recreational activities. Space Syntax-Based Accessibility Analysis of the Pearl River Delta Space Syntax-Based Accessibility Analysis of the Pearl River Delta